Overview: Our return and refund policy is valid for 4 days from the date of purchase. If more than 4 days have passed since your purchase, we are unable to offer a full refund or exchange.
Return Conditions: To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in the original packaging.
Return and Refund Eligibility:
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Returns can only be made if there is skin incompatibility or adverse side effects experienced.
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Used products that have been used for an extended period or not in accordance with the provided usage instructions, cannot be returned for a refund.
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Products must be returned within 4 days from the date of receipt.
Non-returnable Items:
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Used products or products that have been used for an extended period or are not in accordance with the provided usage instructions.
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Products that are damaged or missing parts for reasons not caused by our error.
Return Shipping:
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Return shipping is free of charge. We will cover all costs for returning the product.
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If the product arrives damaged, we will send a replacement product free of charge to the customer, at no additional cost.
Refund Process:
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When the post office contacts you to notify you of your refund, you must provide the product to the postal service. The refund will be processed, and the credit will be applied automatically to your original payment method once the product is handed over to the post office.
Return Shipping Costs:
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Return shipping is free of charge. We will cover all return shipping costs.
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If the product is damaged, we will send a replacement free of charge.
Contact Information: For any questions regarding returns and refunds, please contact us at